To-Do List Review: Were Your Comments Positive or Negative
January 23, 2011
There are people who keep their to-do lists in a notebook, others use post-it notes or web-based tools such as Remember the Milk or Evernote. At the end of each week, they can look at it and be excited about their successes and aggravated by their procrastinations.
Here’s another idea: At the end of the week, think back on the words you have spoken to business partners, clients and people who work with you. Hopefully, you won’t have much trouble remembering various conversations.
On the plus side, you may think of your words of encouragement, those that made people feel uplifted, and words that made them be engaged and cooperative.
Your second list won’t be as nice. Stop to think of words that might have been harmful or negative. Did you say something that made someone feel ashamed if they overheard your remarks? Did you criticize people rather than the jobs they did?
The power of carefully chosen words can build trust and create the kind of collaborative environment where people want to contribute their very best.
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