What is a Virtual Assistant?

Virtual Assistants are entrepreneurs providing administrative, creative, and/or technical services. Utilizing advanced technological modes of communication and data delivery, they assist clients in their area of expertise form their own offices on a contractual basis.

Virtual Assistants are not employees of your company. They partner with your firm , get to know you personally and may assist you in maintaining close contact with your customer base. Communication between a business owner and his/her VA is accomplished using phone, fax, email, overnight mail and instant/text messaging.

Virtual Assistants can be contracted to do the work of: Executive Assistants, Secretaries, Data Entry Specialists, Clerks, Tax Advisors, Bookkeepers, Medical Transcriptionists, Web Designers, Real Estate Sales Assistants, Internet Researchers, Event Planners, Project Managers, Marketers, and for multitude of other assignments.

Education and experience levels of Virtual Assistants vary. Generally they have multiple skills including advanced computer skills in addition to experience in office management

They are small bsuiness owners who define their success by customer satisfaction.

Sources: ivaa.org and iavoa.com

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